Thank you for choosing the Premium Leather Store. By accessing or using our website, you agree to the following Terms & Conditions, which govern your purchase, use of services, and interactions with our website. Please take the time to carefully read through these details to ensure a smooth and secure shopping experience.
Payments and Pricing
We offer a variety of payment options to make your purchasing experience secure and easy:
- PayPal
- VISA, MasterCard, American Express, Discover
- Apple Pay
- Amazon Pay
Please Note: We do not accept personal checks.
To protect your financial information, we use Secure Socket Layer (SSL) encryption, the industry standard for secure online transactions. This ensures that when you provide your payment details, they are transmitted safely through an encrypted connection to our payment processor.
Our transactions are processed in USD. If your payment card is denominated in a different currency, you can still proceed with your order. Our system will automatically convert the charge to the equivalent value of your currency, based on the current exchange rate.
Cancellation Policy
We understand that sometimes plans change. If you need to cancel your order, you can do so within 2 days of placing it. Simply contact our customer support team via email at support@premiumleatherstore.com to submit your cancellation request.
Important Note: Once your order has been dispatched or is undergoing customs clearance, cancellations are no longer possible. In such cases, the order will be processed, and you will need to accept the parcel and arrange for its return at your expense.
Certain orders are considered time-sensitive. These are orders where we have committed to delivering by a specific deadline. Due to the urgency of processing time-sensitive orders, we cannot accommodate cancellations once the order has been placed. If you're uncertain about the timing of your purchase, please contact us before placing your order to ensure it aligns with your needs.
Order Acceptance & Payment
Product Availability and Pricing: The prices and availability of products on our website are subject to change without prior notice. While we make every effort to ensure that the information on our site is accurate, errors may occasionally occur. In such cases:
- Price Corrections: If a product’s actual price is lower than what was charged, we will refund the difference to you.
- Price Discrepancies: If the correct price is higher than the price shown, we will contact you before processing your order for further instructions. If the price discrepancy is significant, we reserve the right to cancel the order and notify you of the issue.
Please note that we are not obligated to fulfill orders placed at incorrect (lower) prices, and such orders may be subject to cancellation.
Right to Decline Service: We reserve the right to refuse service to any individual, at any time, and for any reason. This includes, but is not limited to, concerns about fraudulent activity, security, or abuse of our services.
Free Gifting Policy
We offer a free leather gift with orders exceeding $150. This offer is valid only for one gift per customer.
Important: If you return the items in your order, the free gift must also be returned. If the gift is not returned with the order, its value will be deducted from your refund.
User Accounts & Responsibilities
When you register as a user on our website, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
Minors: Users under the age of 18 are prohibited from creating an account, registering, or making purchases on our website. We do not knowingly collect personal information from minors, and any such information will be promptly deleted upon discovery.
If you believe someone has gained unauthorized access to your account, please contact our customer service immediately.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from or related to these terms will be subject to the jurisdiction of the courts in the United States.
Marketing & Communications
By consenting to receive SMS marketing during checkout, subscription, or custom order request, you agree to receive text notifications, including:
- Order updates (such as shipping confirmations)
- Abandoned cart reminders
- Promotional offers and discounts
- Transactional messages (such as review requests)
Message Frequency: The frequency of marketing messages may vary based on your interactions with our site, including purchases and abandoned carts. Consent to receive marketing messages is not a condition of making a purchase.
Opting Out: To unsubscribe from receiving marketing messages, simply reply STOP to any message you receive. You can also use the unsubscribe link included in each message. Any alternative requests or wording will not be considered valid for unsubscribing.
Message Charges: While we do not charge for sending marketing messages, you are responsible for any charges your mobile carrier may impose, including data and messaging fees. Standard messaging rates may apply.
If we modify our marketing phone numbers or shortcodes, we will notify you in advance. Please note, we are not liable for any failure, delay, or misdirection of messages due to errors in message delivery or incorrect contact information.
Privacy & Data Usage
Your privacy is a top priority for us. To understand how we collect, use, and protect your personal information, please review our Privacy Policy, which outlines our practices in detail. By using our services, you consent to the collection and use of your personal data as described in our Privacy Policy.
Changes to These Terms
Premium Leather Store reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and they will become effective immediately upon posting. It is your responsibility to review this page regularly for any updates. Continued use of our website after such changes indicates your acceptance of the revised terms.
These Terms & Conditions are designed to ensure that both you and we understand the terms of service when purchasing from premiumleatherstore.com. By using our services, you agree to comply with the guidelines provided here. If you have any questions or concerns, please don't hesitate to contact us at support@premiumleatherstore.com or (714) 854-3379.